Equipment Support Services (ESS)
For specialized tray inspection and/or installation expertise, our Equipment Support Services (ESS) consultants are available anywhere in the world to observe and analyze installations from start to finish.

Equipment Support Service (ESS) technician
Available 24/7, our field sales replacement team is committed to provide the solutions tailored to meet your needs.
Using an experienced technician for all phases of the installation can help your project flow smoothly and keep your problems to a minimum.
At your work site, the Koch-Glitsch technician will:
  • Inventory the equipment
  • Monitor each phase of the project
  • Provide advice on installing the equipment to Koch-Glitsch’s specifications
  • Man hardware trailers
Field technicians are available anywhere to:
  • Observe and inspect new and replacement mass transfer equipment installation
  • Assist in evaluating and inspecting existing mass transfer equipment during turnarounds or unplanned outages
  • Expedite installation and field troubleshooting
  • Provide mechanical design knowledge


Equipment Support Services (ESS)

Emergency hotlines

Additional information

Replacement sales and services (PDF)